Customer Service - Event Rentals SF - Daly City, CA

$15 - $16 an hour

Customer Service Representative

Job Description

Who we are: Abbey Party Rents has been serving Northern California since 1947. We have provided equipment & services for events of all types ranging from weddings, to film festivals, street fairs, holiday parties, extensive tenting, bleacher systems and more. Abbey specializes in creating unique experiences for all our clients and is well known for our outstanding customer service. Joining the Abbey family will provide you the opportunity to create long lasting customer relationships, extend your sales experience, and be given an exciting chance to grow with the company.

What we are looking for: Abbey Party Rents is looking for a passionate team player who excels in multi-tasking and is a quick learner in a fast paced environment. Must have qualities are a positive self-starter who can work independently and quickly turn around client requests while providing in depth product knowledge and maintaining a friendly and professional mannerism.

Responsibilities:

• Greet customer in a professional manner over the phone, in person and via email

• Assist in answering a heavy volume of incoming calls from a multi-line telephone system and transferring to correct personnel when needed

• Preparing and generating proposals from start to finish while helping client determine which products will best suit their needs & budget

• Meets with customers in person in the showroom to answer questions, help design table settings & show rental products to help client determine what best meets their needs

• Assisting will-call picks ups and returns as needed

• Assisting other inside/outside sales associates as needed

• Collecting and processing payments in a timely manner

• Achieving annual sales quotas

• Adheres to all company rules & regulations

Skills:

• Excellent organizational skills

• Strong oral communication and written skills

• Ability to multi task in a fast paced setting

• Excellent attention to detail

• Team player with friendly & positive attitude

• Problem solving ability

• Excellent telephone etiquette

Job Type: Full-time

Salary: $15.00 to $16.00 /hour

Experience:

• Customer Service: 2 years (Required)

• Special Events: 1 year (Preferred)

Education:

• High school or equivalent (Required)

Work environment:

• Office

Communication method(s) used:

• Email

• Phone

• In person

To Apply .